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The P in Project Management is as much about…Cornelius Fichtner once said: "The P in 'PM' is as much about people management than... -
5 Things Employees Really Do At Work (Told in MEMEs)Ok - let's get real - no one really "works" all day when they're at the office.... -
LinkedIn + Microsoft: business NOT as usualBy now you've probably heard the news that Microsoft recently agreed to acquire LinkedIn for a... -
5 Reasons Why Your Employees Hate Their JobsRoughly 85% of employees are unhappy with their jobs. For those of you at home... -
How TSA Can Fix the Problems That Make Air Travel SuckFly the sorta friendly skies? If you've stood in line at a TSA check-point lately, you... -
#WMATA Why I’d Rather Sit in Traffic Than Take DC MetroAnother day, and yet another issue causing delays on WMATA's DC Metro system. Between April... -
Where is the #LUV (voucher) @Southwest? #CustomerExperience[fullwidth backgroundcolor="" backgroundimage="" backgroundrepeat="no-repeat" backgroundposition="left top" backgroundattachment="scroll" video_webm="" video_mp4="" video_ogv="" video_preview_image="" overlay_color="" overlay_opacity="0.5" video_mute="yes" video_loop="yes"... -
Customer (and Brand) Loyalty is DeadAnd it’s not good. In fact - it feels like it gets worse with every... -
3 Ways to Stop Faking ChangeStop faking change! Stop paying it lip service and not taking supporting actions. Commit to... -
What the State of the Union Address Taught Us About #LeadershipWhether you agree with President Obama's polices or not - last night's State of the Union... -
Questions to Ask to Set Goals for SuccessThe topic of goals and objectives arises frequently this time of year. Many organizations (and individuals) are... -
Dear Cleveland @Browns owner, Jimmy Haslam – how will the #Browns make the Superbowl?Dear Jimmy Haslam: First - I am not a disgruntled fan from Cleveland. I’m a...
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