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What is Change Management & What is OD?As a People Strategist and Change Management and Organizational Development (OD) practitioner I often get... -
How to Achieve #Success Through PeopleYour people are your biggest asset. People service your customers, solve problems, and help drive... -
Digital TransformationDigital Transformation. Whether it’s ERPs, EHRs, SaaS, mobile or cloud, digital transformation causes changes for...
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10 Myths About Change ManagementAs a People Strategist and somewhat non-traditional Organization Development (OD) and Change Management practitioner, I... -
Marriott CEO says “hang with us;” many are asking “why?”Really, this is Marriott’s idea of providing an excellent customer experience? Fail! Mergers aren't easy,... -
Intent vs Impact: How Do You Communicate for Success?How do you communicate? What can you do to improve the effectiveness of your communication?... -
7 Ways to Make Your Project Fail…or Not.Don't Give a Damn About Your People For people to feel they can do their... -
What Did You Say to Me?Workplace communication isn’t easy. Communication. Everything, from personal to business relationships hinges on it. Communicate... -
Gallup Research Sums up Why 65% of Your Workforce is Looking for a New Job.Your people leave for various reasons. However, thanks to Gallup Research who collected data from... -
When it Comes to a Great Customer Experience Bigger is not Always BetterGoogle the phrase: “Customer service is dead.” You’ll discover 30 million search results. I can... -
Success Takes Effort, NOT Lip Service – 15 Questions to Ask Yourself to Achieve Your Goals.Whatever it is your organization is working on - implementing new technology, leadership transition, a... -
10 Things YOU Do That Sabotage Successful ChangeDo you know what one of the biggest obstacles is to managing and implementing successful...
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