Consulting scott.span March 30, 2024
We keep it real. We tell hard truths. We get stuff done.


Do you wake up and feel...

Why isn’t our strategy translating into the business results we expected?

Are our leaders, teams, and culture aligned around what matters most?

What’s getting in the way of our organization’s ability to navigate change and transformation successfully?

Are our leaders equipped to lead effectively when pressure, complexity, and uncertainty collide?

What is preventing our people from executing, adapting, and delivering results together?

Every one of these is where we go to work.

Change Management

Organizational change is inevitable, but that doesn’t mean it has to be painful or costly. We leverage our expertise in human behavior to minimize resistance and increase adoption to change.

Leadership & Coaching

No amount of potential can result in great leadership without first being nurtured. Our ICF certified coaches provide you with guidance to be a self-aware, authentic, and successful leader.

Culture Change

Our culture change solutions help organizations determine who they want to be and how to get there – and if other changes are needed to reach high performance – we help with that, too.

Organization Development

Our Organization Development (OD) solutions and approach provides a process of collaboration and discovery with our clients and leverages our expertise in behavioral science.

Strategy & Governance

To achieve success requires a clearly defined and communicated strategy and governance structure. We help you develop this strategy and structure and plan for successful project execution.

Strategic Communications

For initiatives to gain adoption frequent communication is required. Our strategic communications solutions help you determine what to communicate when, to who, and how.

Diversity & Inclusion

As a diverse owned firm, we understand and value diversity. If you want high engagement and performance people need to feel as though they can “bring their full selves” to work.

Risk Management

Our risk management and operational excellence solutions help to minimize and monitor the probability and impact of unfortunate events and maximize the realization of opportunities.

Technology Adoption

Technology causes changes for your organization. Technology can help make your organization more efficient and productive – but without user adoption technology is just wasted money.

Organization Design

Our approach to organization design supports the detailed articulation of organizational strategy and customer needs translating the goals and desires of your business into reality.

Team Performance

Our focus is people. We know good teams don’t just happen. Building a high-performance team takes Work. building trust, valuing diversity, and engaging employees. It takes the right team culture.

Process Optimization

We help identify and define which processes you need in place, when and where. And which are most effective and efficient. We can even help you to develop those processes.

Web Design & Marketing

Our website design and digital marketing services augment our change and communications services. We increase commitment to internal projects, and support the launch of new innovations.

Survey Design

Our survey design and analysis solutions provide data collection and analysis tools to focus your organization improvements and guide successful changes.

Talent Management

Growth requires attracting, retaining, and engaging diverse employees who are both a skills fit and culture fit for your organization. Creating an organization where everyone can shine

Agile Project Management

Tolero Solutions utilizes various methodologies including PMP, Agile, Scrum, Kanban and Lean to provide project and program management for all types of projects and programs.

"People don’t necessarily resist change. They resist poor planning and implementation. When they feel they are being forced or manipulated into accepting change. When the purpose for change is not clearly communicated or understood. When it doesn’t make sense to those impacted. When people feel unsupported and unheard. They will resist."
~ Scott Span, CEO, Transformation Specialist

Employee Experience (EX) & Customer Experience (CX)

Curious if we are a fit? So am I.

Book a free no strings attached discovery call and let’s find out. If we are a fit, great. if not, I’ll do my best to point you in the right direction.

tolero-question

"To truly create a high performing organization where loyal customers enjoy doing business - you have to create an organization where engaged employees enjoy working. You need to provide the processes and tools to help develop each individual’s expertise and strengths and leverage differences to increase engagement. A focus on people is imperative to success. "

~ Scott Span, CEO, Transformation Specialist
CLIENT TESTIMONIALS
Authenticity. Transparency. Accountability.
We help tackle challenges across industries and government. Our most effective relationships are with leaders and teams who truly want our support. Those who are committed to working toward achieving positive outcomes – not lip service or a band-aid to cover larger issues. Those who value authenticity, transparency, and accountability. And those who are willing to collaborate and provide the access needed for us to deliver on agreed to outcomes. These are the types of clients who achieve the best results.
Committed

We collaborate with leaders and organizations genuinely committed to creating better places to work. Quick fixes or band-aids don't produce longterm positive results. Commitment to continuous improvement does.

Authentic

We believe in being authentic. You should, too. Authenticity leads to trust. Transparency leads to trust. Accountability leads to trust. And without trust, achieving long term positive results can prove difficult.

Determined

Change is never easy but that shouldn't stop progress. We work with those not afraid to tackle changes head on and create a positive and successful transformation for themselves or their organization.

Positive

We try our hardest to maintain a positive, yet realistic, working relationship. We won't claim things are easy when they can be quite complex. We do try and steer clear of negativity. The most successful clients do the same.

Results

It is possible to achieve rapid results for a project or initiative. We actually prefer it that way. No need to drag things out. Once we meet agreed to goals we can move on to achieving even more results.

Empathetic

Our focus is - people. People can fear change. They need their voices heard. They need empathy from leaders. Empathy supports stakeholders to adapt and adopt to new changes and increases success.

WHO I WORK WITH
THINK TANK
CHECK OUT SOME OF OUR THOUGHT LEADERSHIP
Are you ready to achieve results?