About

About

Our focus is – people. Tolero Solutions helps you harness the value of your workforce. We apply our expertise in human and organizational behavior to engage talent, create buy-in for changes, identify and mitigate risks, and achieve results. 

We help you achieve success through people – overcoming challenges that impact success.

WE KEEP IT REAL. WE TELL HARD TRUTHS. WE GET STUFF DONE.

Meet Scott Span, MSOD, CSM, ACC

People Strategist | Leadership Coach | Transformation Specialist
Dog lover, Caribbean junkie, artist, quote addict – and implementer of organizational improvements.

The workplace therapist. Boat rocker. System viewer.
Change wizard. Dot connector. Truth teller. Keep it real coach.


Direct. Authentic. Accountable.

Scott supports leaders, teams and individuals to engage and retain talent and wow customers so they can achieve continued growth. He utilizes his direct and authentic style and his sense of humor to form trusted adviser relationships with clients and stakeholders. Scott excels at connecting the dots to keep projects and programs on schedule while minimizing risk. He Leverages his experience in behavioral science and organizational development to establish working relationships where employee, stakeholder and customer voices are heard, actively listening to ideas and mitigating concerns, increasing engagement and commitment. 

His focus is – people. More specifically people impacted by change and transition. Personal change and organizational change. Scott provides support to overcome challenges that impact success and achieve rapid results. He assists leaders, teams, and individuals to survive and thrive through personal and professional change and transition via coaching, consulting, and training. His consulting work is primarily in the areas of technology adoption and digital transformation, culture, change management, and employee and customer experience. Including training and facilitation in multiple areas such as strategy, change, diversity, leadership and communication. Scott has over  20 years of diverse experience working with leaders and teams in multiple industries in both the public and private sectors. He collaborates with clients in achieving success through people – creating organizations where engaged employees enjoy working and customers enjoy doing business.

Scott is a published author on various topics of organizational development and leadership and the creator of the Recruitment and Retention Lifecycle ™. Scott holds a Masters in Organization Development (MSOD) from American University and the NTL Institute. He is a certified Scrum Master (CSM) and is also certified in various strategy, change, team dynamics and behavioral assessment tools. He is a certified coach and member of the International Coaching Federation (ICF). Scott also holds a government security clearance.

Meet the Team

Dale Archer, MSOD

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Associate


Dale Archer is a change management expert and organization development practitioner with 20 years of experience. He has extensive international experience working with state and national governments in Africa and Europe. He has also consulted with startups, businesses and non-profits. Dale specializes in innovation through emotional intelligence; enterprise and system change; organizational learning; knowledge management; organizational realignment; strategic communication; and stakeholder engagement.

Jim Leming, MSOD

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Associate


Jim is a seasoned organization development professional with over 25 years experience in both non-profit and Fortune 500 including extensive expertise in the pharmaceutical industry. Jim’s focus is on helping leaders and teams achieve their business goals by attending to “how” work gets done. He has worked across organizations with leaders and teams in sales, supply chain, and research and development. He has extensive expertise in leadership development, team effectiveness, coaching (leaders & teams), change management, and strategic planning.

Saran Baker, MSOD

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Associate


Saran has over 15 years experience and a valuable blend of expertise in both corporate and nonprofit environments. Her broad diverse skill set includes organization development, facilitation, diversity and business development. Experience in sales, fundraising, program development, project management, and relationship building. She is a dedicated leader, who builds positive, professional relationships, establishes priorities, and achieves the objectives of all stakeholders. Saran also maintains extensive IT and telecom experience.

Ron Romanski

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Digital Marketing & Product Development


Ron is a digital marketing and strategy leader, writer, educator, and technology advisor. He has over 20 years of experience providing digital marketing, web design and development, product development, and leading marketing activities in B2C/B2B environments. He works with startup to mid size organizations, non-profits and government. His end-to-end experience includes development and execution of digital marketing and content strategies focused on customer acquisition. He also has extensive experience in email marketing.

Learn more about how our capabilities can enable you to engage and retain talent and wow customers.

Slide 1

MedStar Health

WE ARE YOUR TRUSTED ADVISORS. ​

Was a valuable asset to the project. Extremely helpful to my practices before, during and after go-live. Connected the dots and managed all the moving parts. The practices felt very confident and were pointed in the right direction when issues arose that were difficult to manage. Kept me well informed and kept things running as smoothly as possible during conversion and deployment… our savior and our guide during the EHR conversion. A pleasure to work with during our transition. The physicians and staff and I am very glad that we had such a trusted advisor.
Director of Operations at MedStar Health
Slide 2

Capital One

WE ARE YOUR TRUSTED ADVISORS. ​

Tolero Solutions provided program and project management support for an IT initiative impacting lines of business (LOBs) across the organization. Great ROI. They added additional value by building a new governance structure and change management, change control processes and risk management framework. Work needed to be performed in a tight time frame. They hit the ground running, communicating with executive leadership, and performing research and data gathering for buy-in before executing on approach.
Sr. Director Project Delivery Office, Capital One
Slide 3

Department of Defense (DoD)

WE ARE YOUR TRUSTED ADVISORS. ​

One of the best consultants I’ve ever worked with. Should the opportunity arise, I would look forward to working with them again in the future. An instrumental part in communicating and preparing our organization for change. Attributed to improved inter-office relationships and increased our support of the strategy for moving forward.
Director of Technology Integration, Department of Defense (DoD)
Slide 4

Accenture

WE ARE YOUR TRUSTED ADVISORS. ​

Excelled at turning vague new concepts into a clearly defined reality… work led to significant improvements to our eventual work processes and services. Saved time and resources for our entire team…was a value add and definitely an asset to our project. Great results, good value, high integrity!
Sr. Executive, Accenture
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