Our focus is – people
At Tolero Solutions, we believe lasting business results happen when people, leadership, culture, and execution are aligned. As a trusted advisor on leadership performance and transformation, we partner with leaders and teams through coaching, consulting, and leadership development to navigate pressure, change, and complexity. We support clients to create long-term results, build high-performing cultures, strengthen decision-making, improve leadership execution, and create the conditions for people and organizations to thrive.
YOUR SUCCESS IS OUR BUSINESS
Tolero Solutions offers 3 services to support you and your business. Coaching. Training. Consulting.
Let's get to know each other and see how my coaching can support you to achieve results and reach your goals.
Scott Span, MSOD, CSM, ACC
Trusted Advisor, Leadership Performance & Transformation | Leadership Coach | Transformation Specialist
Dog lover, Caribbean junkie, artist, quote addict.
The workplace therapist. Boat rocker. System viewer.
Change wizard. Dot connector. Truth teller. Keep it real coach.
- Leadership & Team Coaching
- Employee Experience
- Technology Adoption
- Change & Transformation
- Strategic Communications
- Talent Management
- Team Performance & Alignment
- Organizational Development
- Culture Change
- Organization Design
- Diversity & Inclusion
- Training & Facilitation
- Project Management
- Process Improvement
- Leadership Development
My focus is — PEOPLE
I support clients to perform effectively when pressure, change, and complexity collide by bringing clarity, strengthening leadership execution, and creating the conditions for people and organizations to thrive.
Your Success is my business.
Scott Span, MSOD, CSM, ACC, is the CEO of Tolero Solutions and a trusted advisor on leadership performance and transformation. He helps leaders perform effectively when pressure, change, and complexity collide by bringing clarity, strengthening leadership execution, and creating the conditions for people and organizations to thrive.
For more than 20 years, Scott has worked in the trenches of change management and transformation, experiencing firsthand what can go wrong and why: unprepared leadership, frustrated employees, misalignment, failed projects, and unhappy customers. He has also experienced what can go right: prepared and committed leaders, engaged employees, aligned teams, successful transformations, and stronger business and customer outcomes.
That experience shapes how Scott works today. He understands that transformation is not simply about strategy, technology, processes, or project plans. It is about people—and how effectively leaders translate strategy and change into action.
Through leadership and team coaching, organizational consulting, and leadership development, Scott partners with leaders and their teams to successfully navigate transformation, build high-performing cultures, improve decision-making, and align strategy, leadership, culture, and execution to achieve lasting business results.
Scott brings a direct, authentic style and a sense of humor to his work. He builds trusted-advisor relationships by listening closely, asking the questions others may avoid, and creating space for candid conversations about what is really happening. His background in behavioral science and organizational development helps him look beyond surface-level symptoms to understand the people, behaviors, systems, and dynamics influencing performance.
His proprietary G.R.O.U.N.D.™ and G.R.I.T.™ frameworks provide practical, people-centered approaches that help leaders lead with confidence, clarity, resilience, and intention. They give leaders practical ways to understand what is happening, challenge assumptions and patterns, make intentional choices, and move forward effectively when circumstances are uncertain or demanding.
Scott brings something to his work that cannot be learned solely through credentials or professional experience: lived experience.
As an LGBTQ+ neurodivergent leader, Scott understands what it means to think differently, communicate differently, and navigate environments that may not always be designed for different ways of being, thinking, and processing information. He has experienced the assumptions and expectations that can come with being perceived as different and has developed strategies to navigate those challenges both personally and professionally.
That perspective informs his work around neurodiversity, authenticity, trust, communication, psychological safety, inclusion, and performance. Scott helps leaders leverage diverse ways of thinking, navigate ambiguity and uncertainty, and create inclusive, high-performing organizations where people—and performance—flourish.
Scott is a published author and speaker on topics including organizational development, leadership, authenticity and authentic leadership, neurodiversity, employee engagement, and workplace performance. His approach combines practical tools, behavioral science, and real-world experience, to help leaders translate insight into action.
He holds a Master of Science in Organization Development (MSOD), is a Certified ScrumMaster (CSM), and is an International Coaching Federation (ICF) certified coach. He also holds certifications in multiple 360-degree feedback, change, team dynamics, and behavioral assessment tools, and maintains a government security clearance.
Scott’s work ultimately centers on a simple belief: organizations may have strategies, systems, technologies, and processes, but people are what make them all work successfully. When leaders can bring clarity to complexity, make better decisions, and translate strategy into effective action, they create the conditions for both people and performance to thrive.
Outside of work, Scott can usually be found in nature with his pack of rescue dogs, Lambo, Phoenix, and Dolce. He also paints and works in other areas of the creative arts, often bringing that creative perspective into his professional work.
Although Scott lives in the Washington, DC area, his sports allegiances remain firmly with his hometown teams in Philadelphia.
People don’t necessarily resist change. They resist poor planning and implementation. When they feel they are being forced or manipulated into accepting change. When the purpose for change is not clearly communicated or understood. When it doesn’t make sense to those impacted. When people feel unsupported and unheard. They will resist.
People don’t necessarily resist change. They resist poor planning and implementation. When they feel they are being forced or manipulated into accepting change. When the purpose for change is not clearly communicated or understood. When it doesn’t make sense to those impacted. When people feel unsupported and unheard. They will resist.
Authenticity. Transparency. Accountability.
Committed
We collaborate with leaders and organizations genuinely committed to creating better places to work. Quick fixes or band-aids don't produce longterm positive results. Commitment to continuous improvement does.
Authentic
We believe in being authentic. You should, too. Authenticity leads to trust. Transparency leads to trust. Accountability leads to trust. And without trust, achieving long term positive results can prove difficult.
Determined
Change is never easy but that shouldn't stop progress. We work with those not afraid to tackle changes head on and create a positive and successful transformation for themselves or their organization.
Positive
We try our hardest to maintain a positive, yet realistic, working relationship. We won't claim things are easy when they can be quite complex. We do try and steer clear of negativity. The most successful clients do the same.
Results
It is possible to achieve rapid results for a project or initiative. We actually prefer it that way. No need to drag things out. Once we meet agreed to goals we can move on to achieving even more results.
Empathetic
Our focus is - people. People can fear change. They need their voices heard. They need empathy from leaders. Empathy supports stakeholders to adapt and adopt to new changes and increases success.
Consulting Capabilities:
Learn more about how our consulting and advisory capabilities can enable you to engage and retain talent and wow customers.
Coaching Capabilities:
Learn more about how our coaching services can enable you to overcome what’s holding you back, change behaviors, and achieve your goals.
"...raised my awareness regarding the importance of challenging assumptions and stopping the spin before making decisions."
"...provided me with tools and insights to continue my learning and growth to become a better leader for me and my teams."
"...held space for me to process and reflect and own ah-has supporting me to learn and grow."
"...Tolero hit the ground running, communicating with executive leadership, and performing research and data gathering for buy-in before executing on approach."
"...connected the dots and managed all the moving parts. When issues arose that were difficult to manage, Scott handled them in a way that left my practices feeling very confident and that they were pointed in the right direction."








