13 Jun 5 Reasons Why Your Employees Hate Their Jobs
According to Gallup research – roughly 70% of employees are unhappy. For those of you at home who are keeping track – that means only 3 out of every 10 employees are happy with their job.
I’m no mathematician but those are not good odds.
When your employees are unhappy – your customers are likely unhappy, too. It’s an endless cycle that repeats itself over and over – costing you unnecessary expenses in recruiting and customer acquisition costs.
There could be plenty of reasons why your employees are unhappy – though the best way to know for sure is to actually ASK them. Through our own work with our clients, we have also experienced plenty of what employees want (or don’t want).
If your employees are unhappy (and hate their jobs) – here are the most likely reasons why (and if you know the reasons you can take actions to do something about it.)
No clear career path
The vast majority of employees want more than just a job. They want to see how their work impacts the overall mission of the organization – how what they are doing is helping the organization achieve its goals. That’s what creates an engaged work force – and engaged employees (usually) don’t hate their jobs. Employees being able to clearly understand the employee value proposition – what’s in it for them – is a key factor to engagement. So share your strategy and goals. Map out potential career path options for your employees to contribute to reaching those goals. If you want them to be happy then show them they are needed and show them you value their expertise and contributions.
You have a toxic culture
If you have a culture that ‘eats their own’ then many will run for the nearest exit before being digested! Culture is how work gets done around here. If getting work done around here involves having to fight a constant battle or makes employees feel like they are beating their head against a wall in frustration – then you have a toxic culture. Toxic cultures are negative, gloomy, and depressing. They bring down engagement and productivity. They bring down successful organizations. If you’re a leader and you have a toxic culture – then it is toxic because you played a role in making it toxic. So, own it and course correct, play a role in creating a high performing culture instead. You can read more here – but if you want to be successful it starts with an honest, positive, and constructive constructive culture – not a toxic one.
Limited work/life balance
Employees have lives – it ain’t just all about you (the business.) You want them to hate their jobs, well then, ignore work life balance at your own peril. Unless your organization functions on rigid time structures – such as medical facilities, service industries, etc where service and success is dependent on having enough staff in the right places at the exact right times to service customers – then having ‘core hours’ or expecting employees to work insane overtime is really not necessary – who cares as long as the work gets done and the customer is happy! What is this – 1999? We’ve got technology to enable flexibility and balance and still meet customer needs. Employees want a true work/life balance. Actually, they expect it. Particularly Millennials! So be flexible, you’ll often find employees will provide the same courtesy, to you and your customers.
They don’t like their boss
Late in 2015 – we surveyed our readers and asked why they were looking for a new job. 65% said bad leadership was the #1 reason. We’ve all been there. We hate our boss or our supervisor so we hate coming to work. We hate coming to work so we perform the bare minimum until we can find a new job. Not good for service delivery and customer satisfaction. If employees don’t like and trust their management, then they’re likely buying time until they can make a quick exit. It’s ok, though – you can improve. Focus on relationships. Focus on trust. You can read more here – but for starters good leaders open lines of communication, they recognize, fix process issues, and lead by example.
They don’t feel appreciated
I’ve said it before and I’ll say it again – recognize, recognize, recognize! Employee to employer relationships are just like personal ones. You get what you give. If people feel the relationship is unbalanced or one sided, well, then usually break it off. People have a fundamental human need to feel valued, heard, and appreciated – particularly when they feel they’ve done a great job. If you’re not sure how to recognize for a job well done – ASK your employees. Give those who deserve it the rewards and recognition they want.
If you take away anything from this article – let it be this. The average cost to replace an employee is 1.5 times their annual salary. If 70% of your employees are looking for work elsewhere – then you’re about to have a really expensive problem on your hands.
Don’t make them hate coming to work!
If you’re concerned over how to tame high-turnover or how to retain and engage your current workforce – reach out to us. We’d be happy to provide you with a complimentary consultation on how you can achieve success through people.
About Scott Span, MSOD: is CEO & Lead Consultant of Tolero Solutions – an Organizational Effectiveness & Strategy firm. He helps clients in achieving success through people, creating organizations that are more responsive, productive and profitable. Organizations where people enjoy working and customers enjoy doing business.
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