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When it Comes to a Great Customer Experience Bigger is not Always BetterGoogle the phrase: “Customer service is dead.” You’ll discover 30 million search results. I can... -
Success Takes Effort, NOT Lip Service – 15 Questions to Ask Yourself to Achieve Your Goals.Whatever it is your organization is working on - implementing new technology, leadership transition, a... -
10 Things YOU Do That Sabotage Successful ChangeDo you know what one of the biggest obstacles is to managing and implementing successful... -
Behavioral Sales Training: How to Close More Deals by Understanding Yourself and Your BuyerBehavioral Sales Training: How to Close More Deals by Understanding Yourself and Your Buyer Tolero...
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Uber Leadership and the $70 billion dollar oops! #UberCrisisIs this the end of Uber's bro culture? An investigation into Uber’s corporate culture, led by... -
7 Tips for Successful Technology AdoptionSo you've decided to implement new technology (ERPs, EHRs, SaaS, mobile, cloud...) within your organization... -
Session Title: Impact vs. Intent – How do you Communicate for Success?Leadership Communication Session Summary: How do you communicate? People thrive on communication; introverted, extroverted, verbal...
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Why Democrats Can’t Win ElectionsGiven the recent 0-5 record for the Democrats in specials elections, this article deserves and... -
Employee Recognition & “The Jelly of The Month Club”Tis the season – and one reminder of the holiday season is the comedy Christmas... -
5 Tips to Manage Change SuccessfullyThe fact is…change is hard. Very hard. Anyone who has ever been through change, personally... -
Leadership isn’t ManagementIf you’re in a leadership position, you may likely share many of the same responsibilities... -
The P in Project Management is as much about…Cornelius Fichtner once said: "The P in 'PM' is as much about people management than...
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