Session Title: Impact vs. Intent – How do you Communicate for Success?

Leadership Communication 

Session Summary:

How do you communicate? People thrive on communication; introverted, extroverted, verbal and non verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, the way in which you are communicating, doesn’t necessarily send the messages and signals that help to achieve your desired goals, the impact. Intent vs. impact is not uncommon in human interaction. People can hear things via their own filters, and messages can become misunderstood.

 

So what happens when your attempts at communication go a bit awry? When your intent doesn’t match up with the intended impact? Part of being a successful communicator is being able to identify these potential situations. Identifying these situations starts with awareness and understanding. It is important to try and understand the other parties’ point of view, possible filters and the way in which they may see and hear things. You must adapt your style and messaging to work with these things in order to maintain positive communication and strong relationships.

This program is designed to offer participants:

  • Successful ways for giving and receiving feedback – in all directions
  • Tips for best communicating across generations
  • Ways to communicate that help build trust
  • Tools to best communicate during times of change
  • Ideas for more effective communication

 

Session Details

 

Preferred Format:

Face to Face (short version can be customized for virtual delivery)

 

Length:

Offered in short and extended formats – 2 hour 1/2 day and full day workshops, additional customization is available.

 

Maximum number of participants:

Various depending on desired organizational outcomes and format.

Face to face groups of no more than 25 preferred.

 

Content Focus:

• Communication

• Leading Change

• Employee Engagement 

• Leadership Development

• Generational Differences

• Team Performance

 

Learning objectives:

  • How to create an open dialogue and effective transfer of ideas
  • How to increase engagement and adoption during times of change
  • How to communicate in a way that increases trust and collaboration
  • How to give and receive feedback