Why providing a positive employee experience matters + benefits & tips!

Alright, buckle up, folks! We’re about to dive into the wonderful world of employee experience. I know, I know, it sounds about as exciting as watching paint dry, to some. But let me tell you, providing a positive employee experience is imperative to creating a high-performance culture. And if you’re not convinced especially in our current VUCA world, well, let’s just say you’re in for a bumpy ride.

First things first, why does employee experience even matter?

Well, let me break it down for you. Happy employees are like magical unicorns that sprinkle glitter and rainbows all over your business. They’re engaged, motivated, and productive. They’ll go the extra mile, deliver an exceptional customer experience, and bring their A-game (almost) every day. It’s like having a group of superheroes on your team.

Providing a positive employee experience also helps with retention. Good employees can often seem like rare gems, and you don’t want to lose them to the competition. When you create an environment where people feel safe, valued, supported, and fulfilled, they’re more likely to stick around. It’s like building a solid foundation – once you’ve got it, you don’t want to let it crumble.

So, what are the benefits of providing a positive employee experience?

It helps attract top talent. When word gets out that your company is a great place to work, you’ll have people lining up at the door, resumes in hand. It’s like being the popular kid in high school – everyone wants to sit at your lunch table.

It improves teamwork and collaboration. When employees feel supported and respected by leaders and one another, they’re more likely to work together effectively. It’s like being part of a well-oiled machine – everyone knows their role and works together seamlessly toward achieving goals.

And let’s not forget about the customer experience. Happy employees provide a better customer experience, plain and simple. Employee experience and customer experience are linked. Happy employees make for happy customers. When your employees are engaged and satisfied, it’s like a ray of sunshine for your customers. They’ll feel the positive vibes and keep coming back for more.

Now, let’s talk about some tips for success.

Create a positive company culture. It’s like planting a garden – you need to cultivate an environment where people can thrive. Encourage open communication, recognize and reward achievements, and foster a sense of belonging.

Invest in employee development. It’s like nurturing a bonsai tree – you need to provide the right environment and tools for growth. Offer training and development opportunities, support career advancement, and provide feedback and coaching – on an ongoing basis.

Prioritize work-life balance. Burnout is like a nasty flu that spreads through your workforce. Encourage employees to take time off, promote a healthy work-life balance, and provide flexibility when possible. It’s like handing out immune-boosting vitamin C to keep your team healthy and happy.

Listen to your employees. It’s like having a built-in feedback system – they’ll tell you what’s working and what’s not. Conduct surveys, hold regular check-ins, and create a culture where feedback is welcomed and acted upon.

Lead by example. It’s like being the conductor of a symphony – your actions set the tone for the whole orchestra. Walk the walk and talk to talk. Treat your employees with respect, communicate openly, and show appreciation for their hard work in ways that are meaningful for them.

Providing a positive employee experience is like throwing a rocking party that everyone wants to attend. And we all know how fast things travel via word of mouth. It improves engagement, retention, teamwork, and customer experience. To succeed, create a positive company culture, invest in employee development, prioritize work-life balance, listen to your employees, and lead by example. So, get your party started and create an employee experience that’s truly unforgettable.

Want to Create a Great Employee Experience?

About Scott Span, MSOD, CSM, ACC: is CEO at Tolero Solutions. As a people strategist, leadership coach, and change and transformation specialist, his work is focused on people. Through his consulting and training work he supports clients to survive and thrive through change and transition and create people-focused cultures and a great employee experience. Through his coaching work, he supports people willing to dig deeper to identify and overcome what’s holding them back, change behaviors, accelerate performance and achieve their goals.

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