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Change ManagementChange Management. WORK WITH US Minimize resistance and increase adoption. Organizational change is inevitable. that...
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Customer Experience and Employee ExperienceCustomer Experience (CX) Employee Experience (EX) To create a great customer experience you need a...
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The Iowa Democratic Caucus Massive Technology OopsOy! Democrats in Iowa just experienced a massive technology failure. And, let’s be real, a... -
Change and Transition – No They Are Not The Same Thing.Change is never easy. Change and transition is a bumpy process. But why is change... -
If You Don’t Care to Create a Positive Customer Experience Then Be Prepared to FailSnafu: a confused or chaotic state; a mess. That is the best way to describe... -
What is Change Management & What is OD?As a People Strategist and Change Management and Organizational Development (OD) practitioner I often get... -
How to Achieve #Success Through PeopleYour people are your biggest asset. People service your customers, solve problems, and help drive... -
Healthcare Advisory ServicesChange is a constant in the healthcare industry. Success requires not just meeting mandates - but...
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Digital TransformationDigital Transformation. Whether it’s ERPs, EHRs, SaaS, mobile or cloud, digital transformation causes changes for...
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Do you know how to ride a dragon? #GameofThrones leadership lessons from Jon SnowSpoiler alert: if you haven’t watched Game of Thrones season 8 episode 1, bookmark... -
10 Myths About Change ManagementAs a People Strategist and somewhat non-traditional Organization Development (OD) and Change Management practitioner, I...
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