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Dear Employer: 3 Reasons it’s You, Not Me!Your employees are happy, right? They couldn’t possibly be looking for a new job. Think... -
5 of the Most Innovative Leaders of 2014Being a great leader takes many skills; innovation being one of them. To be an... -
Setting the Stage for Success – How Responsive is Your Organization?What Darwin said about species - also applies to business. In today’s overly competitive and... -
Strategy vs. Culture – Can We Call A Truce?Much discussion has transpired lately regarding strategy and culture – though, more so the battle... -
3 Tips to Create a Kick Butt CultureWe’ve all heard how important organizational culture is to success…most have heard the names of... -
60% of People Find Process Problems Biggest Issue Impacting PerformancePoor processes equals pissed off employees! Pissed off employees equals pissed off customers. We all... -
Customer Service #FAIL – 53% of People Say Unclear Communication Biggest IssueBad customer service experiences are nothing new - as annoying as they may be to... -
How Poor Processes Equal Poor Customer ServiceYou’ve likely had a few bad customer service experiences. Irritating is sometimes the only way... -
Be a Successful Leader by Being Yourself – It Worked for Pope Francis.He was once a bouncer at a nightclub. He admits to accidental cursing. And drives... -
How to Attract, Hire, and Retain Millennial TalentThis year, Jay Leno said good night one last time as The Tonight Show’s host. ... -
#BridgeGate – Is Chris Christie Showing Strong Leadership?Is Chris Christie showing strong leadership in the wake of #BridgeGate? Or is he just... -
Gen Y Recruiting Tips: The Candidate Perspective.Job ads are on the rise...again. This is a good sign that the economy is...
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