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Why providing a positive employee experience matters + benefits & tips!Alright, buckle up, folks! We're about to dive into the wonderful world of employee experience.... -
Why President Biden and Vice President Harris need to hire change management and employee experience expertsBefore the holidays, Politico reported that The Great Resignation was hitting the White House. This... -
5 Ways to Create a Great Employee Experience and Keep Your Employees HappyData suggests that upwards of 70% of employees were disengaged prior to The Great Resignation.... -
5 Reasons Your Employee Experience SucksRoughly 85% of employees are unhappy with their jobs. And that was before the Coronavirus.... -
Customer Experience and Employee ExperienceCustomer Experience (CX) Employee Experience (EX) To create a great customer experience you need a...
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The Customer Experience Conundrum – Don’t Blame the Employees.You have probably heard about “The Great Resignation” by now. You can read more about... -
Customer Experience Stories SubmissionsCustomer experience stories Submissions See some CX stories others have shared. And share your customer...
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Celebrity Cruises Customer Experience Sucks! What Happens When Business Places Profits Before People.When loyal cruisers hit the iceberg of customer service. A tale of lost voyages, lost... -
Grant Thornton says employee attitudes are changing. What is your business doing to adapt?The Covid-19 pandemic has disrupted all aspects of life - including employee attitudes and behaviors... -
Employee Recognition & “The Jelly of The Month Club”Tis the season – and one reminder of the holiday season is the comedy Christmas... -
Yes, happy employees make for happy customersJust ask the Co-Founder and Co-CEO of Workday. Or ask me. I’ve always been a... -
Toxic workplace culture pissing off employees and pushing away customers? 3 tips to change to a high performance culture.A toxic work culture can lead to a bad employee experience. A bad employee experience...
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