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5 Reasons Your Employee Experience SucksRoughly 85% of employees are unhappy with their jobs. And that was before the Coronavirus.... -
Are too many conflicting priorities overloading staff and impacting your brand? Here are some ways to resolve the problem.Clearly defined and achievable goals and priorities, that are realistic and properly resourced, are the... -
Do I Really Want to Work Here: What Are Your DEI Practices Telling Me?Valuing diversity, equity, and inclusion (DEI) in the workplace is of high importance for achieving... -
The Good And Bad of All Those COVID-19 Emails (told in MEMES)We’ve been dealing with the COVID-19 pandemic for what seems like...ages. And many businesses have... -
3 Ways to Prevent a Poor Customer ExperienceProviding a great customer experience and high levels of customer satisfaction aren't easy. It's even...
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5 Truths About LeadershipAs a leadership coach, people strategist, and change management practitioner, I often find myself having... -
How to Achieve Success Through PeopleYour people are your biggest asset. People service your customers, solve problems, and help drive... -
Guide To Creating The New Normal And Curbing The Great ResignationHow can you improve your employee experience and customer experience after times of workplace disruption?...
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Is your organization consistently missing revenue goals? Here is how to reach your goals in a few, short months.The COVID-19 pandemic is just one of the many challenges facing organizations today. As you... -
Lack of Trust in Leadership is the Biggest Issue Impacting Performance – How do you Fix the Problem?Issues that impact employee performance are nothing new. Knowing what causes these problems is the... -
Breakthrough Leadership Team System[smartslider3 slider="6"]Achieving results requires alignment and accountability.To create a high performance culture you must first... -
uCX – Real Time Customer Experience[smartslider3 slider=5]Experience your brand as your customers do with the Undercover Customer Experience (uCX™)If you...
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