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Poor Customer ExperiencePoor employee and customer experience (CX) affecting customer retention and brand loyalty. Challenge Tolero Solutions client,...
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Decreased InnovationWell funded startup was experiencing decreased innovation and agility impacting their growth. Challenge Tolero Solutions...
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Lack of AccountabilityIncreasing leadership and team accountability to support a new organization design and improve the employee...
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Technology AdoptionTechnology Adoption. WORK WITH US Technology can help make your organization more efficient and productive...
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Diversity & InclusionDiversity, Equity & Inclusion. WORK WITH US If you want high performance people need to...
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Organization DesignOrganization Design. WORK WITH US Structure to support strategy and service delivery. translating the goals...
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Customer Experience and Employee ExperienceCustomer Experience (CX) Employee Experience (EX) To create a great customer experience you need a...
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The Iowa Democratic Caucus Massive Technology OopsOy! Democrats in Iowa just experienced a massive technology failure. And, let’s be real, a...
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If You Don’t Care to Create a Positive Customer Experience Then Be Prepared to FailSnafu: a confused or chaotic state; a mess. That is the best way to describe...
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POP QUIZ! Can you pass the great manager quiz?Take the great manager quiz![qsm quiz=2]Regardless of where you score one easy and effective way...
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POP QUIZ! Can you pass the great manager quiz?Are you a great manager? Ok, so everyone thinks they are a good manager....