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10 Truths About Change ManagementAs a leadership coach, people strategist, and organization development (OD) and change management practitioner, I...
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[Infographic] The Do’s & Don’ts of Customer ServiceDid you know… 82% of consumers have stopped doing business with a company because of bad...
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5 Ways to Create a Great Employee Experience and Keep Your Employees HappyData suggests that upwards of 70% of employees were disengaged prior to The Great Resignation....
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Referral Program[smartslider3 slider="7"]Consulting | Coaching | TrainingWe support organizations to create people focused cultures and achieve...
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Infinite Diversity in Infinite CombinationsWhy is creating a culture that values diversity, equity, and inclusion (DEI) important? As the...
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Diversity Matters to Your Bottom LineIf you read our article: Do I Really Want to Work Here: What Are Your Diversity, Equity,...
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5 Reasons Your Employee Experience SucksRoughly 85% of employees are unhappy with their jobs. And that was before the Coronavirus....
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Are too many conflicting priorities overloading staff and impacting your brand? Here are some ways to resolve the problem.Clearly defined and achievable goals and priorities, that are realistic and properly resourced, are the...
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Do I Really Want to Work Here: What Are Your DEI Practices Telling Me?Valuing diversity, equity, and inclusion (DEI) in the workplace is of high importance for achieving...
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The Good And Bad of All Those COVID-19 Emails (told in MEMES)We’ve been dealing with the COVID-19 pandemic for what seems like...ages. And many businesses have...
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3 Ways to Prevent a Poor Customer ExperienceProviding a great customer experience and high levels of customer satisfaction aren't easy. It's even...
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5 Truths About LeadershipAs a leadership coach, people strategist, and change management practitioner, I often find myself having...