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3 Tips to Create a Kick Butt CultureWe’ve all heard how important organizational culture is to success…most have heard the names of...
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5 Tips to Reduce Employee TurnoverIf you want to be a successful business you need to hit your goals. To...
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Customer Service #FAIL – 53% of People Say Unclear Communication Biggest IssueBad customer service experiences are nothing new - as annoying as they may be to...
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3 Tips for a Great Customer ExperienceA dear family friend has an expression - ‘My money is no gift.’ I laugh...
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Start of a New Era: How Can a New Leader Coach a Team Toward Success?So, for those of you who have read some of my previous articles – you...
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OkCupid vs. Mozilla: The Power of Empowered EmployeesAre you looking for love in all the wrong places? Well, if you’re LGBT (lesbian,...
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How to Attract, Hire, and Retain Millennial TalentThis year, Jay Leno said good night one last time as The Tonight Show’s host. ...
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How Can Your Business Have a Winning Season in 2014 – And Make The Playoffs Year After Year?Well once again my favorite NFL team didn't make it to the Super Bowl this...
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Hey Entrepreneur – Are You Building Your Start-up For Success?As an entrepreneur – you know what it takes to make your start-up a success...
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Gen Y Recruiting Tips: The Candidate Perspective.Job ads are on the rise...again. This is a good sign that the economy is...
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Employee Recognition & “The Jelly Of The Month Club”How do thank your employees? Tis the season – one reminder of the holiday season...
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How and Why to Integrate People and TechnologyInformation Technology Isn’t a Miracle Solution! We’re in a rapidly advancing technological age...I mean this...