In 2016 we saw the most experienced candidate to run for President in recent history lose to the person with the least amount of experience. After losing the White House, Congress, and the Senate – not to mention 2/3rds of Governorships – it’s time for the DNC to look in the mirror and ask why […]
In case you missed the billions of sales special offers being advertising on tv, via email, and on social media – it’s officially the 2016 holiday shopping season. When the sales push increases so do customer complaints. And some companies deserve to be on Santa’s naughty list.
’tis the season…for bad customer service.
Research indicates that 82% of […]
Dear President-elect Trump,
Stop it! I mean seriously…stop it.
You claim you want to be a President for everyone. Well you can’t be a President for everyone when thousands of fearful people are protesting in the streets. And all you can say is “stop it.” You can’t be a President for everyone when you talk to fearful […]
Well, Donald Trump is about to find out! Brace for impact America – you’re in for a bumpy ride.
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve. Sure – being a CEO is also a […]
Full disclosure – there is absolutely no political agenda here. This is not about the right vs the left or which candidate is best – it’s about leadership.
It feels like every day Donald Trump makes new controversial headlines with quick sound bites and tweets. I could literally go on. And on. And on.
Every office has them. Those annoying co-workers that do things that drive you insane. These behaviors are productivity drains – meaning…they waste time throughout the day you could be working because you need to pause and likely complain to your friends and co-workers about said behaviors.
These annoying co-workers do these annoying things for different reasons […]
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve. Sure – being a CEO is also a great achievement and the role is also intricate and complex. But leading a group of employees is much […]
Full disclosure – there is absolutely no political agenda here. This is not about the right vs the left or which candidate is best – it’s about communication.
Or lack thereof in this case…
Hillary Clinton just can’t seem to get rid of the ghosts from her email servers’ past. The State Department’s Inspector General released a report stating […]
Fly the sorta friendly skies? If you’ve stood in line at a TSA check-point lately, you know the pain is real. Long lines, unfriendly agents, and baffling processes (why are most of the check-point gates closed??) have lead to an astronomical 18,000 complaints every year.
TSA’s administrator – Paul Neffenger – was asked by Today Show Hosts’ Matt Lauer […]
Another day, and yet another issue causing delays on WMATA’s DC Metro system. Between April 17th and April 24th – there were 120 alerts.
This week – Metro held their first ever all managers meeting. Let that sink in for a moment. In the 40-year history of Metro, the managers have never once all met […]