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10 Myths About Change Management to Squash if You Want to be SuccessfulAs a Leadership coach, people strategist, and somewhat non-traditional Organization Development (OD) and change management...
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10 Truths About Change ManagementAs a leadership coach, people strategist, and organization development (OD) and change management practitioner, I...
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[Infographic] The Do’s & Don’ts of Customer ServiceDid you know… 82% of consumers have stopped doing business with a company because of bad...
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Toxic workplace culture pissing off employees and pushing away customers? 3 tips to change to a high performance culture.A toxic work culture can lead to a bad employee experience. A bad employee experience...
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Projects consistently running late or over budget? 3 tips to improve project management!In order for projects to be completed successfully on time and within budget, you need...
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5 Reasons Your Employee Experience SucksRoughly 85% of employees are unhappy with their jobs. And that was before the Coronavirus....
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7 Tips to Keep Your Teams Engaged During Times of Change and DisruptionChange is hard. Especially during times of unplanned disruption such as the Coronavirus and impacts...
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Are too many conflicting priorities overloading staff and impacting your brand? Here are some ways to resolve the problem.Clearly defined and achievable goals and priorities, that are realistic and properly resourced, are the...
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Do I Really Want to Work Here: What Are Your DEI Practices Telling Me?Valuing diversity, equity, and inclusion (DEI) in the workplace is of high importance for achieving...
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3 Ways to Prevent a Poor Customer ExperienceProviding a great customer experience and high levels of customer satisfaction aren't easy. It's even...
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5 Truths About LeadershipAs a leadership coach, people strategist, and change management practitioner, I often find myself having...
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3 Things to Consider to Find the Best Job CandidatesTalent acquisition isn’t easy. Even during The Great Resignation. During times of change and disruption,...