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Employee Recognition & “The Jelly of The Month Club”Tis the season – and one reminder of the holiday season is the comedy Christmas... -
’tis the season…for bad customer serviceIn case you missed the billions of sales special offers being advertising on tv, via email,... -
It’s time for President Elect Trump to put his money where his mouth is…Dear President-elect Trump, Stop it! I mean seriously…stop it. You claim you want to be... -
Does being a CEO mean you can be the Commander in Chief?Well, President Donald Trump is finding out! Brace for impact America - you're in for... -
5 Tips for Leaders from the Wells Fargo ScandalIf at first you don't succeed - just create fake bank and credit card accounts... -
5 Tips to Manage Change SuccessfullyThe fact is…change is hard. Very hard. Anyone who has ever been through change, personally... -
#BusinessTips: The most overlooked part of project managementWhen it comes to project management -- managing schedules, people, and processes is the name... -
Why You Should Adopt an Agile Project Management MethodologyThe word 'agile' has been a buzz word for some time now. Agile - by... -
#BusinessTip: Change Doesn’t Happen OvernightChange is hard. It’s why I talk about it a lot on the blog here.... -
The 6 Most Expensive Words in BusinessChange can be scary. Change can be frustrating. Change is also a necessity for survival.... -
The P in Project Management is as much about…Cornelius Fichtner once said: "The P in 'PM' is as much about people management than... -
[Infographic] The Do’s & Don’ts of Customer ServiceDid you know… 82% of consumers have stopped doing business with a company because of bad...
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