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Grant Thornton says employee attitudes are changing. What is your business doing to adapt?The Covid-19 pandemic has disrupted all aspects of life - including employee attitudes and behaviors... -
Flash survey: Would you pay more to get great customer experience?We have all experienced some good and bad customer service experiences. Some by the same... -
What Do You Think? TOPIC: Customer Service IssuesWhen helping clients solve customer service issues - we’ve reviewed a lot of research. But...
