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Bulldozing Isn’t Leadership—It’s Damage Control in Disguise and There is Better Way to Lead ChangeRecently, I came across a headline that stopped me in my tracks: “FEMA head says... -
Offload to Onload: What My Coaching Client Reminded Me About Burnout PreventionThis week, during a coaching session with a brilliant (and very fried) client, we hit... -
Say ≠ Do Syndrome: When Leaders Talk the Talk but Trip on the WalkI had a coaching client ask me recently, "Ever had a leader tell you one... -
The Negativity Tornado: How to Avoid Getting Sucked InClient: “Honestly? I’m exhausted. Every meeting turns into a venting session, and it’s dragging me... -
Smooth Sailing Despite the Storm: How Crew Magic Trumped Process Mayhem on My Princess CruiseI’m an avid cruiser. I’ve been on over a dozen cruises. I just returned from... -
The Power of Authenticity – How to be You and Bring YouBe yourself, everyone else is taken. —Oscar Wilde Have you ever had someone say to... -
How Leaders Sabotage Their Organizational Change Projects (and How to Avoid Failure)Organizational change projects can be like roller coasters, except instead of exhilarating loops and happy... -
The Power of Authentic Leadership in the Workplace and the NFLWhat can the National Football League teach us about the power of authentic leadership? In... -
The Power of Resilience: Tips for Thriving in the Face of Change and TurmoilChange can suck. Adversity can suck. Uncertainty can suck. To survive and thrive during change... -
The Essential Art of Customer Loyalty: A Balancing Act in BusinessWhen Companies Neglect Loyal Customers, Business Optics and Impact SufferIn the wild world of modern... -
Celebrity Cruises Customer Experience Sucks! What Happens When Business Places Profits Before People.When loyal cruisers hit the iceberg of customer service. A tale of lost voyages, lost... -
Embracing and Achieving Workplace Team Accountability: The Key to SuccessIn the bustling world of modern workplaces, the concept of team accountability has taken center...
