Healthcare

Guest post author: Monica Eliou, MGA, Managing Director, Healthcare Operations and Technology Healthcare is at a crossroads. The ability of an organization to succeed in an environment of uncertainty is completely dependent on a single-minded determination to achieve its vision and mission. If the mission is uncertain, it...

Guest post author: Monica Eliou, MGA, Managing Director, Healthcare Operations and Technology The complexity of our healthcare system is not lost on anyone, regardless of geography, age, or socioeconomic status. For the most part, our healthcare system is structured, and resources are in place, to care for the ill....

When it comes to patient care, there is no one size fits all approach. Change is a constant. Patients expect transparent, accessible, responsive, and affordable services.  Providing a great patient experience requires quality care and a patient-centered approach, all while balancing satisfaction scores and revenue cycle...