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Uber CEO Travis Kalanick’s Apology Means Nothing Without ActionUber's CEO - Travis Kalanick - apologized via the company's blog for his conduct while arguing... -
5 Reasons Why Your Employees Hate Their JobsRoughly 85% of employees are unhappy with their jobs. For those of you at home... -
#WMATA Why I’d Rather Sit in Traffic Than Take DC MetroAnother day, and yet another issue causing delays on WMATA's DC Metro system. Between April... -
Do You Spend More Time in Meetings Rather Than Getting Work Done?Days like this suck. You spend more time in meetings talking about work - or... -
Where is the #LUV (voucher) @Southwest? #CustomerExperience[fullwidth backgroundcolor="" backgroundimage="" backgroundrepeat="no-repeat" backgroundposition="left top" backgroundattachment="scroll" video_webm="" video_mp4="" video_ogv="" video_preview_image="" overlay_color="" overlay_opacity="0.5" video_mute="yes" video_loop="yes"... -
Customer (and Brand) Loyalty is DeadAnd it’s not good. In fact - it feels like it gets worse with every... -
Questions to Ask to Set Goals for SuccessThe topic of goals and objectives arises frequently this time of year. Many organizations (and individuals) are... -
Dear Cleveland @Browns owner, Jimmy Haslam – how will the #Browns make the Superbowl?Dear Jimmy Haslam: First - I am not a disgruntled fan from Cleveland. I’m a... -
Hey @Marriott – 7 Things to Learn From @United Merger Mistakes. #MarriottStarwoodHey @Marriott, Congratulations - you're about to become the world's largest hotel company. But did... -
#Leaders – How to Stop Perpetuating a Toxic #CultureNegative leaders can mean negative culture...don't be like Eeyore! Is your work culture negative, depressing,... -
7 Factors That Make or Break #Mergers & #AcquisitionsThis week Oscar Munoz, United Continental Holdings’ new CEO, will meet with labor leaders to... -
Why are 65% of Employees Actively Looking for a New Job?That is not a typo. We asked our customers and our readers 3 questions: Do...
