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Intent vs Impact: How Do You Communicate for Success?How do you communicate? What can you do to improve the effectiveness of your communication?...
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7 Ways to Make Your Project Fail…or Not.Don't Give a Damn About Your People For people to feel they can do their...
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What Did You Say to Me?Workplace communication isn’t easy. Communication. Everything, from personal to business relationships hinges on it. Communicate...
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Gallup Research Sums up Why 65% of Your Workforce is Looking for a New Job.Your people leave for various reasons. However, thanks to Gallup Research who collected data from...
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3 Tips: How to Manage When Your Buttons Get PushedWe all have hot buttons and triggers! The little things (or sometimes big things) that just...
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When Customers are the Product – Leadership Lessons from Facebook’s Data Privacy Scandal. #DeleteFacebookSo last week Mark Zuckerberg testified before Congress about why and how Facebook failed to...
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10 Things YOU Do That Sabotage Successful ChangeDo you know what one of the biggest obstacles is to managing and implementing successful...
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BMW & The BS Customer ExperienceYou've likely had an excellent customer experience. You've also likely had a few bad customer...
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Why Democrats Can’t Win ElectionsGiven the recent 0-5 record for the Democrats in specials elections, this article deserves and...
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’tis the season…for bad customer serviceIn case you missed the billions of sales special offers being advertising on tv, via email,...
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It’s time for President Elect Trump to put his money where his mouth is…Dear President-elect Trump, Stop it! I mean seriously…stop it. You claim you want to be...
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Does being a CEO mean you can be the Commander in Chief?Well, President Donald Trump is finding out! Brace for impact America - you're in for...