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What are you looking for?
  • Home
  • About
  • Services
    • Coaching
    • Consulting
    • Training
  • LevelUp
  • Think Tank
  • Contact
  • Home
  • About
  • Services
    • Coaching
    • Consulting
    • Training
  • LevelUp
  • Think Tank
  • Contact
  • A Team is Only as Strong as its Manager
    Too many workplace teams have their performance impacted by their manager. Often it’s style, but...
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  • How Do We Get There: Is Your Organization’s Strategy Working for You?
    In today’s rapidly evolving business environment, organizations are often forced to remain competitive by adopting...
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    153 Likes
  • Marriott CEO says “hang with us;” many are asking “why?”
    Really, this is Marriott’s idea of providing an excellent customer experience? Fail! Mergers aren't easy,...
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    131 Likes
  • Intent vs Impact: How Do You Communicate for Success?
    How do you communicate? What can you do to improve the effectiveness of your communication?...
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    126 Likes
  • 7 Ways to Make Your Project Fail…or Not.
    Don't Give a Damn About Your People For people to feel they can do their...
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    146 Likes
  • What Did You Say to Me?
    Workplace communication isn’t easy. Communication. Everything, from personal to business relationships hinges on it. Communicate...
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    106 Likes
  • Gallup Research Sums up Why 65% of Your Workforce is Looking for a New Job.
    Your people leave for various reasons. However, thanks to Gallup Research who collected data from...
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    94 Likes
  • 3 Tips: How to Manage When Your Buttons Get Pushed
    We all have hot buttons and triggers! The little things (or sometimes big things) that just...
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    137 Likes
  • When Customers are the Product – Leadership Lessons from Facebook’s Data Privacy Scandal. #DeleteFacebook
    So last week Mark Zuckerberg testified before Congress about why and how Facebook failed to...
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    129 Likes
  • 10 Things YOU Do That Sabotage Successful Change
    Do you know what one of the biggest obstacles is to managing and implementing successful...
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    125 Likes
  • BMW & The BS Customer Experience
    You've likely had an excellent customer experience. You've also likely had a few bad customer...
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    126 Likes
  • Why Democrats Can’t Win Elections
    Given the recent 0-5 record for the Democrats in specials elections, this article deserves and...
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    79 Likes
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THINK TANK
  • Practicing Polite Pushback: The Importance of Managing Workplace Boundaries
    In a recent coaching session, a...
  • Say ≠ Do Syndrome: When Leaders Talk the Talk but Trip on the Walk
    I had a coaching client ask...
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