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A Team is Only as Strong as its ManagerToo many workplace teams have their performance impacted by their manager. Often it’s style, but...
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How Do We Get There: Is Your Organization’s Strategy Working for You?In today’s rapidly evolving business environment, organizations are often forced to remain competitive by adopting...
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Marriott CEO says “hang with us;” many are asking “why?”Really, this is Marriott’s idea of providing an excellent customer experience? Fail! Mergers aren't easy,...
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Intent vs Impact: How Do You Communicate for Success?How do you communicate? What can you do to improve the effectiveness of your communication?...
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7 Ways to Make Your Project Fail…or Not.Don't Give a Damn About Your People For people to feel they can do their...
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What Did You Say to Me?Workplace communication isn’t easy. Communication. Everything, from personal to business relationships hinges on it. Communicate...
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Gallup Research Sums up Why 65% of Your Workforce is Looking for a New Job.Your people leave for various reasons. However, thanks to Gallup Research who collected data from...
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3 Tips: How to Manage When Your Buttons Get PushedWe all have hot buttons and triggers! The little things (or sometimes big things) that just...
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When Customers are the Product – Leadership Lessons from Facebook’s Data Privacy Scandal. #DeleteFacebookSo last week Mark Zuckerberg testified before Congress about why and how Facebook failed to...
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10 Things YOU Do That Sabotage Successful ChangeDo you know what one of the biggest obstacles is to managing and implementing successful...
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BMW & The BS Customer ExperienceYou've likely had an excellent customer experience. You've also likely had a few bad customer...
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Why Democrats Can’t Win ElectionsGiven the recent 0-5 record for the Democrats in specials elections, this article deserves and...