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Toxic workplace culture pissing off employees and pushing away customers? 3 tips to change to a high performance culture.A toxic work culture can lead to a bad employee experience. A bad employee experience...
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Is your organization consistently missing revenue goals? Here is how to reach your goals in a few, short months.The COVID-19 pandemic is just one of the many challenges facing organizations today. As you...
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The Iowa Democratic Caucus Massive Technology OopsOy! Democrats in Iowa just experienced a massive technology failure. And, let’s be real, a...
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What is Change Management & What is OD?As a People Strategist and Change Management and Organizational Development (OD) practitioner I often get...
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10 Myths About Change ManagementAs a People Strategist and somewhat non-traditional Organization Development (OD) and Change Management practitioner, I...
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Marriott CEO says “hang with us;” many are asking “why?”Really, this is Marriott’s idea of providing an excellent customer experience? Fail! Mergers aren't easy,...
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7 Ways to Make Your Project Fail…or Not.Don't Give a Damn About Your People For people to feel they can do their...
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When Customers are the Product – Leadership Lessons from Facebook’s Data Privacy Scandal. #DeleteFacebookSo last week Mark Zuckerberg testified before Congress about why and how Facebook failed to...
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Operations Transformation Doesn’t Have to be Painful or CostlyNew business initiatives, new technology, new processes and procedures, mergers and acquisitions, and leadership changes,...
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People Matter – 7 Tips to Focus on the People Side of ChangeChange is hard. Some of you may be saying “duh!” Though many people underestimate how...
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Success Takes Effort, NOT Lip Service – 15 Questions to Ask Yourself to Achieve Your Goals.Whatever it is your organization is working on - implementing new technology, leadership transition, a...
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10 Things YOU Do That Sabotage Successful ChangeDo you know what one of the biggest obstacles is to managing and implementing successful...