5 Reasons Why Your Employees Hate Their Jobs

According to Gallup research – roughly 70% of employees are unhappy.  For those of you at home who are keeping track – that means only 3 out of every 10 employees are happy with their job.

I’m no mathematician but those are not good odds.

When your employees are unhappy – your customers are likely unhappy, too. […]

By |June 13th, 2016|Culture, Engagement, Leadership, Retention|0 Comments

Is Donald Trump a Loser or a Leader?

Full disclosure – there is absolutely no political agenda here.  This is not about the right vs the left or which candidate is best – it’s about leadership.   

Despite Donald Trump toning his rhetoric down over the last few months – he still makes new controversial headlines.  The most recent target – U.S. District Judge Gonzalo Curiel ethnic […]

By |June 7th, 2016|Leadership|0 Comments

Why Does Hillary Clinton Suck at Communicating?

Full disclosure – there is absolutely no political agenda here.  This is not about the right vs the left or which candidate is best – it’s about communication.  

Or lack thereof in this case…

Hillary Clinton just can’t seem to get rid of the ghosts from her email servers’ past.  The State Department’s Inspector General released a report stating […]

By |June 1st, 2016|Communication, Leadership|0 Comments

How TSA Can Fix the Problems That Make Air Travel Suck

Fly the sorta friendly skies? If you’ve stood in line at a TSA check-point lately, you know the pain is real.  Long lines, unfriendly agents, and baffling processes (why are most of the check-point gates closed??) have lead to an astronomical 18,000 complaints every year.

TSA’s administrator – Paul Neffenger – was asked by Today Show Hosts’ Matt Lauer […]

Do You Spend More Time in Meetings Rather Than Getting Work Done?

By |May 10th, 2016|Communication, Culture, Engagement, Leadership, Strategy|0 Comments

What the State of the Union Address Taught Us About #Leadership

Whether you agree with President Obama’s polices or not – last night’s State of the Union Address can teach you a few things about how to be a better leader within your organization.

Good leaders lead by painting a vision, identifying what needs to be changed and why, and valuing and leveraging the diversity of their team […]

By |January 13th, 2016|Leadership|0 Comments

How do You Set Goals for Success in 2016?

2016 is officially underway! What’s your path to success in the New Year? Do you know how to set goals for success?

The topic of goals and objectives arises frequently this time of year. Many organizations (and individuals) are updating their strategies and creating new goals for the New Year.  Have you?
“Goals allow you to control the direction […]

By |January 11th, 2016|Culture, Leadership, Organizational Change, Strategy|0 Comments

Dear Cleveland @Browns owner, Jimmy Haslam – how will the #Browns make the Superbowl?

Dear Jimmy Haslam:

First – I am not a disgruntled fan from Cleveland. I’m a Philly sports fan.  Which, by default, makes me disgruntled – period –  by some standards.  

Yes, I’m a sports fan. I’m also a change agent.  I help organizations with change management  and strategy for a living.  So I know a thing or two […]

Employee Recognition & “The Jelly Of The Month Club”

Achieving success through people means recognizing and thanking them for a job well done!

How do thank your employees?

Tis the season – one reminder of the holiday season is the comedy Christmas Vacation. The 80’s classic is full of humorous scenes, including one that offers a lesson on employee recognition, morale, and engagement. Clark is expecting […]

By |December 18th, 2015|Engagement, Leadership, Retention, Strategy, Team Performance|0 Comments

10 Things YOU Do That Sabotage Successful Change

Do you know what one of the biggest obstacles is to managing and implementing successful change within your organization?
You.  
Yes, I’m talking to you. One of the people in charge.  The leader. The “Sponsor” or “Champion.”

Organization change is inevitable, but that doesn’t mean it has to be painful or costly.  The fact is…change is […]