Change is a constant in the healthcare industry.
Success requires not just meeting mandates
– but exceeding expectations.
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Tell us what healthcare challenges you’re experiencing. Let’s discuss how we can collaborate for success.
Healthcare Advisory Services
Exceeding expectations is our primary goal. Our healthcare advisory services improve and accelerate acceptance of changes for both patients and providers. We create buy-in and engagement and increase adoption – positively impacting patient satisfaction and maximizing your return on investments in processes and technology.
Case study:
Learn how one large healthcare system deployed a new electronic healthcare records (EHR) system –
while reducing resistance and increasing user adoption.
Meet the Team
Scott Span, MSOD, CSM
Scott increases engagement among internal and external project teams, as well as between patients and Providers. He focuses on developing processes, governance, and structure and implementing organization and operations transformation methodologies to help minimize resistance to changes and new technology, increasing the ability of a smooth transition and improving adoption for clinicians, providers, and patients.
Bridget Knecht, RN
Bridget leverages her project management skills and her clinical background to support clients with the documentation and implementation of healthcare technology. She works closely with development teams to assist in creating new platforms for clinical documentation to best meet the needs of clinicians and patients. Bridget has managed EHR projects from large multi-facility to small single application implementations. She excels at gathering and analyzing business and functional requirements and defining workflow process improvements. Bridget also provides physician and nursing coaching and elbow support during go-live ensuring clinicians maximize EHR use while maintaining a focus on patient satisfaction. Her EHR implementation experience includes Cerner Powerchart Maternity and Fetalink, PowerChart Ambulatory, Surginet and AnesthesiaNet.
Rob Beaven
His healthcare IT systems integration and implementation experience includes Cloverleaf, JCAPS, Rhapsody, Cerner Millennium, Cerner CommunityWorks, Orion (HIE), ICD-10, McKesson STAR & Homecare, Siemens Invision, SSI, TeleTracking’s Bed Control, Meditech’s Client Server and Magic. Rob performs systems life-cycle testing and clinical and revenue end-user planning and training. He works collaboratively with clients to define the current state and future state workflow and gap analysis within patient access, patient finance, and HIM departments.
Elizabeth Hunt, RN
Liz supports the design and implementation of new systems and processes for efficient business operations, enhanced ROI, cost savings and revenue generation. She has implemented workflow and process improvements resulting in cost reductions of up to 50%. Liz specializes in operational analysis and implementation of technical and process solutions, driving quality control and efficiency while maintaining a focus on patient care. She mitigates workflow bottlenecks in documentation producing strategic, actionable insights that drive improvements. Liz also provides physician adoption coaching and works closely with physicians evaluating and managing clinical processes in the various specialties.
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For more detail on our healthcare advisory services view our capabilities statement.
