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The Customer Experience Conundrum – Don’t Blame the Employees.You have probably heard about “The Great Resignation” by now. You can read more about... -
Questions to Ask to Set Goals for SuccessAs this year comes to a close it's time to reflect and begin planning for... -
3 Ways to Give and Receive FeedbackAnd they say breaking up is hard to do. Try asking for feedback. Asking for... -
Yes, happy employees make for happy customersJust ask the Co-Founder and Co-CEO of Workday. Or ask me. I’ve always been a... -
Do you live your values in life and at work?We all have personal values. Things that we hold fundamental to the core of who... -
Toxic workplace culture pissing off employees and pushing away customers? 3 tips to change to a high performance culture.A toxic work culture can lead to a bad employee experience. A bad employee experience... -
Infinite Diversity in Infinite CombinationsWhy is creating a culture that values diversity, equity, and inclusion (DEI) important? As the... -
Projects consistently running late or over budget? 3 tips to improve project management!In order for projects to be completed successfully on time and within budget, you need... -
Diversity Matters to Your Bottom LineIf you read our article: Do I Really Want to Work Here: What Are Your Diversity, Equity,... -
Are too many conflicting priorities overloading staff and impacting your brand? Here are some ways to resolve the problem.Clearly defined and achievable goals and priorities, that are realistic and properly resourced, are the... -
Do I Really Want to Work Here: What Are Your DEI Practices Telling Me?Valuing diversity, equity, and inclusion (DEI) in the workplace is of high importance for achieving... -
How Much Money Are You Losing To Process Inefficiencies?Studies vary, but anywhere from 20% - 40% of your revenue is lost due to...
