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Don’t Scapegoat Diversity for Piss Poor Management SkillsValuing diversity is important to an organization’s success. It can also be used as a...
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3 Tips for a Great Customer ExperienceA dear family friend has an expression - ‘My money is no gift.’ I laugh...
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Lack of Trust in Leadership is the Biggest Issue Impacting Performance – How do you Fix the Problem?Issues that impact employee performance are nothing new. Knowing what causes these problems is the first...
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5 Tips to Attracting the Best TalentWhat talent management strategies do you use to attract, engage and retain employees? Statistics from...
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5 Ways to Value Diversity – or See Profits DeclineIs the National Basketball Association (NBA) becoming the National Bigot Association? What leadership lessons can...
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Start of a New Era: How Can a New Leader Coach a Team Toward Success?So, for those of you who have read some of my previous articles – you...
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How Poor Processes Equal Poor Customer ServiceYou’ve likely had a few bad customer service experiences. Irritating is sometimes the only way...
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Pay for Play – The Culture of College Athletics May Be ChangingIf you’ve ever been to a college football game - you know there is nothing...
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OkCupid vs. Mozilla: The Power of Empowered EmployeesAre you looking for love in all the wrong places? Well, if you’re LGBT (lesbian,...
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Dear Military: Create a Culture Where What You Say Is What You DoLast Thursday a military judge reprimanded a General in response to the sexual misconduct case...
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Company Tip-off: Is The NCAA Tournament Helping or Hindering Your Productivity?You’ve likely seen much in the media addressing how the NCAA tournament affects productivity –...
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Be a Successful Leader by Being Yourself – It Worked for Pope Francis.He was once a bouncer at a nightclub. He admits to accidental cursing. And drives...