Take the great manager quiz!
[qsm quiz=2]
Regardless of where you score one easy and effective way to aim for continuous improvement is to ask your employees the same questions. Then have an open and honest discussion with them regarding any differences. Collaborate on ideas for improvement. Showing you’re open to feedback and engaging your team in dialogue around ideas for improvement is a win/win. These behaviors support engagement and retention and reduce turnover.
At the end of the day, we all have room to improve in certain areas. And a continuous improvement mindset is good for you, good for your team, and good for your customers.
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About Scott Span, MSOD: is CEO & Senior Advisor, Communications and Change, at Tolero Solutions. He helps clients in achieving success through people, creating organizations where people enjoy working and customers enjoy doing business.
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