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Customer (and Brand) Loyalty is DeadAnd it’s not good. In fact - it feels like it gets worse with every...
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Hey @Marriott – 7 Things to Learn From @United Merger Mistakes. #MarriottStarwoodHey @Marriott, Congratulations - you're about to become the world's largest hotel company. But did...
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#Leaders – How to Stop Perpetuating a Toxic #CultureNegative leaders can mean negative culture...don't be like Eeyore! Is your work culture negative, depressing,...
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What Can You do to Attract & Retain #Millennial #Talent?Millennials are one of the most sought after demographics of talent in the market today....
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7 Factors That Make or Break #Mergers & #AcquisitionsThis week Oscar Munoz, United Continental Holdings’ new CEO, will meet with labor leaders to...
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Why are 65% of Employees Actively Looking for a New Job?That is not a typo. We asked our customers and our readers 3 questions: Do...
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What #DonaldTrump Can (and shouldn’t) Teach You About #LeadershipFull disclosure - there is absolutely no political agenda here. This is not about the...
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Why Hiring Diverse Candidates is Good for Business!Recently the NFL hired its very first female coach in history. This is a seismic...
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How High Leadership Turnover Can Kill (And How to Prevent it)A few months ago Amtrak faced the worst train accident to ever hit the northeast...
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Are You a #Workplace #Superhero?When someone thinks of a superhero – they typically think of capes and super human...
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10 Truths About Change ManagementAs a people strategist and organizational development (OD) and change management practitioner, I often find...
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5 Lessons to Help Your Business #LiveLongAndProsper…boldly go where no one has gone before. When Leonard Nimoy passed away most remembered...