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Employee Recognition & “The Jelly of The Month Club”Tis the season – and one reminder of the holiday season is the comedy Christmas...
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The Customer Experience Conundrum – Don’t Blame the Employees.You have probably heard about “The Great Resignation” by now. You can read more about...
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Questions to Ask to Set Goals for SuccessAs this year comes to a close it's time to reflect and begin planning for...
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3 Ways to Give and Receive FeedbackAnd they say breaking up is hard to do. Try asking for feedback. Asking for...
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10 Myths About Change Management to Squash if You Want to be SuccessfulAs a Leadership coach, people strategist, and somewhat non-traditional Organization Development (OD) and change management...
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10 Truths About Change ManagementAs a leadership coach, people strategist, and organization development (OD) and change management practitioner, I...
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[Infographic] The Do’s & Don’ts of Customer ServiceDid you know… 82% of consumers have stopped doing business with a company because of bad...
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5 Ways to Create a Great Employee Experience and Keep Your Employees HappyData suggests that upwards of 70% of employees were disengaged prior to The Great Resignation....
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Toxic workplace culture pissing off employees and pushing away customers? 3 tips to change to a high performance culture.A toxic work culture can lead to a bad employee experience. A bad employee experience...
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Referral Program[smartslider3 slider="7"]Consulting | Coaching | TrainingWe support organizations to create people focused cultures and achieve...
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Infinite Diversity in Infinite CombinationsWhy is creating a culture that values diversity, equity, and inclusion (DEI) important? As the...