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Ding! You are Now Free to Create a Great Customer ExperienceCreating great customer service and high customer engagement isn’t always easy; however, it is worth... -
How and Why to Integrate People and TechnologyInformation Technology Isn’t a Miracle Solution! We’re in a rapidly advancing technological age...I mean this... -
In Government We Don’t Trust!The United States Congress is proving to be a great example of how poor leadership... -
Does Your Business Suck?Well, does your business suck? I doubt you’ve asked yourself this question before in quite... -
How Do You Define Diversity?How do you define diversity? According to Goolge – the phrase “diversity is…” generates roughly 2.7... -
How Do You Define Strategy?How do you define strategy? According to Google – the phrase “strategy is…” generates roughly... -
Pissed Off People = Poor Profits: Lessons From Andrew Carnegie in Business & Employee EngagementWhat lessons in employee experience and business can we learn from Andrew Carnegie? For starters... Pissed... -
How Do You Define Culture?How do you define organizational culture? According to Google – the phrase “culture is…” generates... -
How Can Your Fashion Philosophy Apply to Your Business?Author: Saran Baker, MSOD I like clothes…well and shoes…so it occurred to me as I... -
Best Buy Says Goodbye as Another Work From Home Program Bites The DustYahoo! may be trend setters after all – Best Buy just released it was ending... -
Yahoo! Denying Employees Telecommuting – What’s the Real Reason?So those who may not know, Yahoo! CEO Marissa Mayer announced that employees are no... -
How to Make Your Company Have a Winning Season in 2013 – And Make The Playoffs Year After Year!With my favorite NFL team out of the playoffs this year – I’ve had plenty...
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