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Poor Customer ExperiencePoor employee and customer experience (CX) affecting customer retention and brand loyalty. Challenge Tolero Solutions client,...
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Unhappy WorkforceA generally unhappy workforce negatively impacting patient care and satisfaction. Challenge Tolero Solutions client, a...
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Increased TurnoverIncreased employee turnover impacting global employee engagement and service delivery . Challenge Tolero Solutions client,...
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Toxic CultureLeadership turnover and a toxic culture affecting reputation and service delivery . Tolero Solutions client,...
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Process InefficienciesProcess inefficiencies and workflow issues impacting a government agency’s ability to deliver on mission. Challenge ...
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Decreased InnovationWell funded startup was experiencing decreased innovation and agility impacting their growth. Challenge Tolero Solutions...
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Lack of AccountabilityIncreasing leadership and team accountability to support a new organization design and improve the employee...
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Change Management (Main)Organizational Change New business initiatives, mergers and acquisitions, new technology, new processes and procedures, leadership...
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Change ManagementChange Management. WORK WITH US Minimize resistance and increase adoption. Organizational change is inevitable. that...
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Customer Experience and Employee ExperienceCustomer Experience (CX) Employee Experience (EX) To create a great customer experience you need a...
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Change and Transition – No They Are Not The Same Thing.Change is never easy. Change and transition is a bumpy process. But why is change...