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Customer Service #FAIL – 53% of People Say Unclear Communication Biggest IssueBad customer service experiences are nothing new - as annoying as they may be to... -
How Poor Processes Equal Poor Customer ServiceYou’ve likely had a few bad customer service experiences. Irritating is sometimes the only way... -
Hey Entrepreneur – Are You Building Your Start-up For Success?As an entrepreneur – you know what it takes to make your start-up a success... -
Gen Y Recruiting Tips: The Candidate Perspective.Job ads are on the rise...again. This is a good sign that the economy is... -
Employee Recognition & “The Jelly Of The Month Club”How do thank your employees? Tis the season – one reminder of the holiday season... -
Emmys Spoiler Alert: What Good TV Can Teach Us About BusinessWhat lessons can your favorite TV shows teach you for how to succeed in business?... -
Employee Retention Doesn’t Just HappenWhat employee retention strategies do you use to engage and retain employees? Statistics from research... -
Game of Thrones: 7 Lessons in Business & LeadershipIn the Game of Thrones, you win or you die. It’s a lot like being... -
How Do You Define Strategy?How do you define strategy? According to Google – the phrase “strategy is…” generates roughly... -
How Can Your Fashion Philosophy Apply to Your Business?Author: Saran Baker, MSOD I like clothes…well and shoes…so it occurred to me as I... -
Best Buy Says Goodbye as Another Work From Home Program Bites The DustYahoo! may be trend setters after all – Best Buy just released it was ending... -
Yahoo! Denying Employees Telecommuting – What’s the Real Reason?So those who may not know, Yahoo! CEO Marissa Mayer announced that employees are no...
