The 6 Most Expensive Words in Business

Change can be scary. Change can be frustrating. Change is also a necessity for survival.

Organizational problems are linked together, and change in one area often impacts other areas. New business initiatives, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of doing things.

Organizational change is inevitable, but that doesn’t mean it has to be painful or costly.

Catherine DeVrye is correct when she said: “Remember that the 6 most expensive words in business are: We’ve always done it that way.”

How much is always doing it that way costing you?

You can learn more about planning for and managing change successfully here, here, and here.

About Scott Span, MSOD, CSM: is CEO & People Strategist, Communications and Change, at Tolero Solutions. He supports clients to engage and retain talent and wow customers, achieving success through people, creating organizations where people enjoy working and customers enjoy doing business.

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