5 Truths About Leadership - Tolero Solutions

As a leadership coach, people strategist, and change management practitioner, I often find myself having conversations about leadership – what it is and what it isn’t – and how to be a good leader. And good leaders are more likely to create a positive employee experience and reduce turnover preventing The Great Resignation. Win/win.

So what are some hard truths about leadership?

1. It ain’t easy – Anyone who has ever been in a leadership role knows it’s a complex and often an exhausting and lonely position. When things happen, or changes occur, it’s leaders who need to respond and rally the troops. Be careful how fast you rush to climb the leadership ladder. Leadership requires being focused on more than one thing at a time: strategy, process, culture – people. This is even more difficult during times of change and disruption. Seeing how all these things are connected takes vision and the ability to see the bigger picture. Successful leadership requires heightened self-awareness, expert communication, and constant accountability. These aren’t skills we all inherently have or have a desire to learn. It doesn’t get any easier at the top. The learning doesn’t just stop.

2. Leadership isn’t management – If you’re in a leadership position, you may likely share many of the same responsibilities as a manager – the truth is the roles are not the same. Leadership requires creating a vision of the future and engaging people in moving toward it. Hopefully, a vision for an even better future. Leadership connects the big ideas to what matters to the people around them: employees, customers, and stakeholders. Leadership sets direction, builds agreement, influences and motivates others, and inspires commitment. Management develops specific goals and project plans, allocates resources, and solves obstacles to execute on the vision and strategy set forth by leadership. Management executes plans to make leadership’s future direction a reality. Leadership and management are both essential to creating a positive employee experience and building great organizations.

3. You can’t do it all – Great leaders understand their organizational culture. They’ve most likely helped and are continuing to help shape that culture and the future direction. Leaders need to delegate and they need to empower. Truth is many leaders are great visionaries and see the big picture very well, but if they don’t hire the right people to connect the dots, and empower them to do so, then the vision often doesn’t become a reality. It’s often difficult for some leaders to back off from trying to have a hand in everything. But, if you want the business to be successful you need to let the people you hired perform their jobs. Let the managers manage, let the subject matter experts deliver. Make yourself available but back off.

4. Know how to communicate – Just because you may be in a leadership role doesn’t always mean you are an expert communicator. It’s imperative for success that leaders know how to communicate. This is even more imperative during times of change and disruption. Truth – this is not a skill obtained by title alone. Some leaders have the gift for communication, some can learn, some may just never master the art. Part of being a good communicator is also being open to feedback from those you lead. We all have developmental areas regardless of position in the organization. Communication and remaining open to feedback are how you learn where you can improve. Training exists everywhere, but before you jump on the bandwagon of the current theory or trend, request some direct feedback from those you lead and then look into what training may help the best address those developmental areas.

5. You are what you do – Leaders must embody the values they want employees to adopt. It’s necessary that leadership serves as role models. Walk the walk and talk the talk. Mean what you say and do what you mean. Truth – they are watching! To be a role model you must be accountable, approachable, compassionate, transparent, and open to feedback. Exemplify the best and lead by example.

No great leader ever got anything done without inspiring and empowering others. Leadership can’t happen in a vacuum. And leadership isn’t easy. The best leaders don’t shy away from facing hard truths and they never stop learning.

So, what are some leadership truths you’ve experienced? (Tweet them here!)

About Scott Span, MSOD, CSM, ACC: is CEO at Tolero Solutions. As a people strategist, leadership coach, and change and transformation specialist, his work is focused on people. Through his consulting and training work he supports clients to survive and thrive through change and transition and create people-focused cultures and a great employee experience. Through his coaching work, he supports people willing to dig deeper to identify and overcome what’s holding them back, change behaviors, accelerate performance and achieve their goals.

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