Why Democrats Can’t Win Elections

In 2016 we saw the most experienced candidate to run for President in recent history lose to the person with the least amount of experience.  After losing the White House, Congress, and the Senate – not to mention 2/3rds of Governorships – it’s time for the DNC to look in the mirror and ask why […]

By |February 7th, 2017|Communication, Engagement, Strategy|0 Comments

Employee Recognition & “The Jelly of The Month Club”

Every year around the holidays I watch this movie – and every year the same lesson learned holds true.

Achieving success through people means recognizing and thanking them for a job well done!

How do thank your employees?

Tis the season – one reminder of the holiday season is the comedy Christmas Vacation. The 80’s classic is full […]

By |December 18th, 2016|Engagement, Leadership, Retention, Strategy, Team Performance|0 Comments

It’s time for President Elect Trump to put his money where his mouth is…

Dear President-elect Trump,

Stop it! I mean seriously…stop it.

You claim you want to be a President for everyone. Well you can’t be a President for everyone when thousands of fearful people are protesting in the streets. And all you can say is “stop it.” You can’t be a President for everyone when you talk to fearful […]

By |November 14th, 2016|Change, Communication, Diversity, Leadership, Strategy|0 Comments

#BusinessTips: The most overlooked part of project management

When it comes to project management — managing schedules, people, and processes is the name of the game.  But do you know what the most overlooked part of project management is?

It’s the post project perspective – what happens after the project ends – the system goes live or the non-technology changes are implemented.

Execution and delivery shouldn’t […]

Why You Should Adopt an Agile Project Management Methodology

The word ‘agile’ has been a buzz word for some time now. Agile – by definition – is the ability to move quickly and easily. Agile from a project management perspective is typically used within technology projects; however, other types of projects are beginning to adopt the agile project management methodology to improve the successful […]

By |September 4th, 2016|Change, Organizational Change, Strategy, Technology|0 Comments

The P in Project Management is as much about…

Cornelius Fichtner once said: “The P in ‘PM’ is as much about people management than it is project management.”

70% of IT projects fail. Why? Failure to implement clear and efficient processes for execution and failure for planning for and managing change. Both of these things require people management skills.

In order to ensure your project or program […]

By |August 29th, 2016|Strategy, Team Performance, Technology|0 Comments

Do You Spend More Time in Meetings Rather Than Getting Work Done?

By |May 10th, 2016|Communication, Culture, Engagement, Leadership, Strategy|0 Comments

Where is the #LUV (voucher) @Southwest? #CustomerExperience

By |March 28th, 2016|Culture, Customer Service, Strategy|0 Comments

[Infographic]: How to fix strategy and process issues

By |March 16th, 2016|Strategy|0 Comments

Customer (and Brand) Loyalty is Dead

And it’s not good.  In fact – it feels like it gets worse with every passing day.  

Think about it…when was the last time you received excellent customer service – you know, the kind that makes you want to keep spending your hard earned money on a business’s  products or services and singing their praises […]

By |February 25th, 2016|Communication, Culture, Customer Service, Strategy|0 Comments