Scott is an accomplished project management and organization transformation specialist with over 15 years of success guiding leaders through change. Within healthcare, Scott excels at building trusted advisor relationships improving communication and adoption.
He guides organizations to become more responsive, effective and high performing. Scott increases engagement among internal and external project teams, as well as between patients and Providers. He focuses on developing processes, governance and structure and implementing organizational and operational transformation methodologies to help minimize resistance to changes and new technology, increasing the ability of a smooth transition and improving adoption.
Lori Blander, MS, ACC, has been a learning and development and transformation professional for 20 years, with a primary focus in healthcare on both the payer and operations side. Lori specializes in increasing the capabilities of organizations and people.
She works in collaborative partnership with executive teams, managers, HR, and functional teams to accelerate change and adoption. Lori works collaboratively to assess the current state, desired future state, and create solutions that achieve successful transformation. She has consulted both internally, for the largest health system in the Washington DC area, and externally for organizations of various sizes in multiple sectors. Lori is also an ICF certified coach and skilled facilitator. She delivers training on various topics of leadership and transformation. She has been an adjunct professor in the Human Resources Development Masters Program at Towson University and is certified in various leadership and change instruments.
Over his 20+ year career, Mike has a proven track record in revenue cycle. His expertise includes full revenue cycle management, managed care contracting and pricing strategies, and physician contracting. He has developed programs to improve efficiencies in specialty areas such as the Emergency Department and Surgical Services, resulting in increased cash flow.
Mike has developed critical insights for the financial uncertainty of the ACA in traditional fee schedule reimbursement, value-based and risk-based reimbursement methodologies. Mike’s expertise has been leveraged at for-profit, not-for-profit, government facilities, and academic medical centers as Vice President and in interim leadership positions. He has an MBA from Indiana Wesleyan University in Marion, Indiana, a BS in Economics from Saint Joseph’s College in Rensselaer, Indiana. He is a member of the Healthcare Financial Management Association (HFMA) and the Health Information Management Systems Society (HIMSS).
Monica has 25 years of experience in healthcare in areas of clinical, supply chain, technology and project management. She delivers trusted advisory services in a broad range of healthcare settings, including medium and large provider settings, community hospitals and academic medical centers.
She achieves results through strong project management and a focus on process and change management. Her work also includes experience in procedural areas and Perioperative Services. Monica’s project leadership has resulted in robust project governance, enhanced financial performance, clinical improvements, technology, process, and supply chain optimizations, and cultural transformation – reducting costs and increasing Provider and patient satisfaction. Monica holds a BA in Business Administration from Loyola University Maryland and an MGA in Healthcare Administration from the University of Maryland University College. Monica is an active member of HIMSS, the American College of Healthcare Executives, and the National Association of Professional Women.
Bob has over 20 years of experience supporting large-scale technology modernization and IT change and transformation initiatives. A significant amount of his experience is in healthcare. He is skilled in organization development, change management, and leadership effectiveness.
Bob provides executive and leadership coaching to improve leadership capabilities helping leaders promote adoption to change and increase individual, team and organizational performance.
Consulted with an ORMIS to EPIC OpTime project. This included an interface with Peoplesoft Materials Management and EPIC Financials. Helped coordinate the project and made sure the many details involved with the case pick tickets and mapping to distribution, chargemaster and replenishment systems were accurate. When we went live, the revenue actually increased!
Led projects that improved Perioperative processes after a new technology implementation. Work with Materials Management (SAP) processes and system optimization were designed to improve revenue capture. Developed strong relationships with key leadership (CNO and CIO) during a time of high director and manager level turnover...developed a solid plan to move the organization forward in alignment with strategic goals. Delivered projects successfully and on time…connected organizational strategy to the work at hand and provided deliverables in support of organizational goals.
Helped me assess my leadership toolkit and guided me through a number of practical exercises that impacted my work/life in a positive way. Professional, caring, organized, knowledgeable and pushed me to be better...a rewarding experience, both professionally and personally.
Helped with difficult group dynamic issues and departmental strategic planning. Worked to identify current state and strategically plan for future state needs...expertise and guidance have been invaluable in helping move things forward in a positive and productive manner.
Was a valuable asset to the project. Extremely helpful to my practices before, during and after go-live. Connected the dots and managed all the moving parts. The practices felt very confident and were pointed in the right direction when issues arose that were difficult to manage. Kept me well informed and kept things running as smoothly as possible during conversion and deployment… our savior and our guide during the EHR conversion. A pleasure to work with during our transition. The physicians and staff and I am very glad that we had such a trusted advisor.