Clearly Uber CEO Travis Kalanick hasn’t grown up yet.

By |March 23rd, 2017|

It’s been a rough few months for Uber.

After it surfaced that Uber CEO Travis Kalanick argued with an Uber driver over falling fares – resulting in Kalanick apologizing for his behavior and saying he needs to grow up – the following happened:

Engineering executive – Amit Singhal – was asked to resign due to sexual […]

Uber CEO Travis Kalanick’s Apology Means Nothing Without Action

By |March 3rd, 2017|

Uber’s CEO – Travis Kalanick – apologized via the company’s blog for his conduct while arguing with an Uber driver last February. The encounter captured by dashcam shows the CEO in a heated debate with Uber driver Fawzi Kamel over the price of fares and how that is impacting his income.  Kalanick ultimately says: “Some people don’t like […]

Why Democrats Can’t Win Elections

By |February 7th, 2017|

In 2016 we saw the most experienced candidate to run for President in recent history lose to the person with the least amount of experience.  After losing the White House, Congress, and the Senate – not to mention 2/3rds of Governorships – it’s time for the DNC to look in the mirror and ask why […]

Employee Recognition & “The Jelly of The Month Club”

By |December 18th, 2016|

Every year around the holidays I watch this movie – and every year the same lesson learned holds true.

Achieving success through people means recognizing and thanking them for a job well done!

How do thank your employees?

Tis the season – one reminder of the holiday season is the comedy Christmas Vacation. The 80’s classic is full […]

’tis the season…for bad customer service

By |December 9th, 2016|

In case you missed the billions of sales special offers being advertising on tv, via email, and on social media – it’s officially the 2016 holiday shopping season.  When the sales push increases so do customer complaints.  And some companies deserve to be on Santa’s naughty list.

’tis the season…for bad customer service.

Research indicates that 82% of […]

It’s time for President Elect Trump to put his money where his mouth is…

By |November 14th, 2016|

Dear President-elect Trump,

Stop it! I mean seriously…stop it.

You claim you want to be a President for everyone. Well you can’t be a President for everyone when thousands of fearful people are protesting in the streets. And all you can say is “stop it.” You can’t be a President for everyone when you talk to fearful […]

Does being a CEO mean you can be the Commander in Chief?

By |November 8th, 2016|

Well, Donald Trump is about to find out! Brace for impact America – you’re in for a bumpy ride.
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve.  Sure – being a CEO is also a […]

#BusinessTips: When it comes to leadership…you CAN’T do it all…

By |November 2nd, 2016|

Great leaders understand their organizational culture – they’ve most likely helped – and are continuing to help – shape the culture of their organization.  However, great leaders understand they can’t do it all. They need to delegate and they need to empower.

Truth is many leaders are great visionaries and see the big picture very well, […]

5 Tips for Leaders from the Wells Fargo Scandal

By |September 22nd, 2016|

If at first you don’t succeed – just create fake bank and credit card accounts to hit your goals…because nothing increases customer satisfaction more than corporate greed.

Wells Fargo is under investigation by the Department of Justice for creating over 2 million fake bank and credit card accounts in order to hit the bank’s lofty sales […]

5 Tips to Manage Change Successfully

By |September 20th, 2016|

The fact is…change is hard.  Very hard.  Anyone who has ever been through change, personally or professionally, will most likely agree. And it’s not something you can exactly check off your list…like tasks on a project plan.

New business initiatives, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of […]