In 2016 we saw the most experienced candidate to run for President in recent history lose to the person with the least amount of experience. After losing the White House, Congress, and the Senate – not to mention 2/3rds of Governorships – it’s time for the DNC to look in the mirror and ask why […]
Every year around the holidays I watch this movie – and every year the same lesson learned holds true.
Achieving success through people means recognizing and thanking them for a job well done!
How do thank your employees?
Tis the season – one reminder of the holiday season is the comedy Christmas Vacation. The 80’s classic is full […]
In case you missed the billions of sales special offers being advertising on tv, via email, and on social media – it’s officially the 2016 holiday shopping season. When the sales push increases so do customer complaints. And some companies deserve to be on Santa’s naughty list.
’tis the season…for bad customer service.
Research indicates that 82% of […]
Dear President-elect Trump,
Stop it! I mean seriously…stop it.
You claim you want to be a President for everyone. Well you can’t be a President for everyone when thousands of fearful people are protesting in the streets. And all you can say is “stop it.” You can’t be a President for everyone when you talk to fearful […]
Great leaders understand their organizational culture – they’ve most likely helped – and are continuing to help – shape the culture of their organization. However, great leaders understand they can’t do it all. They need to delegate and they need to empower.
Truth is many leaders are great visionaries and see the big picture very well, […]
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve. Sure – being a CEO is also a great achievement and the role is also intricate and complex. But leading a group of employees is much […]
Well, Donald Trump is about to find out! Brace for impact America – you’re in for a bumpy ride.
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve. Sure – being a CEO is also a […]
If at first you don’t succeed – just create fake bank and credit card accounts to hit your goals…because nothing increases customer satisfaction more than corporate greed.
Wells Fargo is under investigation by the Department of Justice for creating over 2 million fake bank and credit card accounts in order to hit the bank’s lofty sales […]
The fact is…change is hard. Very hard. Anyone who has ever been through change, personally or professionally, will most likely agree. And it’s not something you can exactly check off your list…like tasks on a project plan.
New business initiatives, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of […]
When it comes to project management — managing schedules, people, and processes is the name of the game. But do you know what the most overlooked part of project management is?
It’s the post project perspective – what happens after the project ends – the system goes live or the non-technology changes are implemented.
Execution and delivery shouldn’t […]