About Socialnality

This author has not yet filled in any details.
So far Socialnality has created 62 blog entries.

Machiavelli, A Bronx Tale, and Trump – is it Better to be Loved or Feared?

The question – is it better to be loved or feared – is an age old question.  One contemplated by leaders, philosophers, and mob bosses alike.

500-years ago Niccolo Machiavelli – often called the founder of modern political science – said that “…whether it be better to be loved than feared or feared than loved? One […]

By |April 6th, 2017|Leadership|0 Comments

Why the GOP has a bigly credibility problem. Sad!

Speaker Paul Ryan’s healthcare bill crashed and burned last week. There is more to the story than the simple failure to pass a bill in the house – where the Republicans hold a majority 237 seats – yet needed only 217 votes to pass the bill.

The GOP spent more than 6-years trying to repeal the […]

By |March 28th, 2017|Change, Culture, Leadership, Organizational Change|0 Comments

Clearly Uber CEO Travis Kalanick hasn’t grown up yet.

It’s been a rough few months for Uber.

After it surfaced that Uber CEO Travis Kalanick argued with an Uber driver over falling fares – resulting in Kalanick apologizing for his behavior and saying he needs to grow up – the following happened:

Engineering executive – Amit Singhal – was asked to resign due to sexual […]

By |March 23rd, 2017|Culture, Leadership|0 Comments

’tis the season…for bad customer service

In case you missed the billions of sales special offers being advertising on tv, via email, and on social media – it’s officially the 2016 holiday shopping season.  When the sales push increases so do customer complaints.  And some companies deserve to be on Santa’s naughty list.

’tis the season…for bad customer service.

Research indicates that 82% of […]

By |December 9th, 2016|Communication, Customer Service|0 Comments

It’s time for President Elect Trump to put his money where his mouth is…

Dear President-elect Trump,

Stop it! I mean seriously…stop it.

You claim you want to be a President for everyone. Well you can’t be a President for everyone when thousands of fearful people are protesting in the streets. And all you can say is “stop it.” You can’t be a President for everyone when you talk to fearful […]

By |November 14th, 2016|Change, Communication, Diversity, Leadership, Strategy|0 Comments

Does being a CEO mean you can be the Commander in Chief?

Well, Donald Trump is about to find out! Brace for impact America – you’re in for a bumpy ride.
Achieving the leadership status and title of the Commander in Chief – President of the United States of America – is the highest appointed leadership position one could achieve.  Sure – being a CEO is also a […]

By |November 8th, 2016|Change, Communication, Leadership, Organizational Change|0 Comments

#BusinessTips: When it comes to leadership…you CAN’T do it all…

Great leaders understand their organizational culture – they’ve most likely helped – and are continuing to help – shape the culture of their organization.  However, great leaders understand they can’t do it all. They need to delegate and they need to empower.

Truth is many leaders are great visionaries and see the big picture very well, […]

By |November 2nd, 2016|#BusinessTips, Leadership|0 Comments

5 Tips for Leaders from the Wells Fargo Scandal

If at first you don’t succeed – just create fake bank and credit card accounts to hit your goals…because nothing increases customer satisfaction more than corporate greed.

Wells Fargo is under investigation by the Department of Justice for creating over 2 million fake bank and credit card accounts in order to hit the bank’s lofty sales […]

By |September 22nd, 2016|Customer Service, Leadership|0 Comments

5 Tips to Manage Change Successfully

The fact is…change is hard.  Very hard.  Anyone who has ever been through change, personally or professionally, will most likely agree. And it’s not something you can exactly check off your list…like tasks on a project plan.

New business initiatives, new technology, new processes and procedures, leadership changes – all require new behaviors and ways of […]

By |September 20th, 2016|Change, Organizational Change|0 Comments

#BusinessTips: The most overlooked part of project management

When it comes to project management — managing schedules, people, and processes is the name of the game.  But do you know what the most overlooked part of project management is?

It’s the post project perspective – what happens after the project ends – the system goes live or the non-technology changes are implemented.

Execution and delivery shouldn’t […]